Fiverr - Freelance Service — ASO Audit

Fiverr - Freelance Service

Play StoreFree

35F

Poor

ASO

40/100

Reviews

30/100

Ads

20/100

Conversion

35/100

Competitive

60/100

Technical

25/100

AI Summary

The Fiverr app struggles in key areas crucial for visibility and user acquisition. Its App Store Optimization is basic with missing descriptions and subtitles. The app ratings are critically low with significant negative feedback focusing on customer support and billing issues. There is limited ad readiness, focusing excessively on in-app elements without broader creative engagement. Competitively, the app holds its own in the market but lacks clear differentiation in the technical offering with several user-reported issues that need urgent fixing.

Ranking Potential

Improving the app's overall quality and score to 85+ could significantly enhance its organic visibility, leading to increased installs. Enhanced ad efficiency through creative refinements and comprehensive ASO could reduce Cost Per Installation (CPI), thereby optimizing the cost of user acquisition.

Screenshots (8)

Top Issues

Missing app description

The app is missing a detailed description on its Play Store page. This is a critical component for potential users to understand the app's value proposition.

User support issues

Numerous reviews point out poor customer support as a major issue. Users have expressed dissatisfaction with the time taken to resolve queries and unclear communication.

Quick Wins

Add a complete app descriptionlow efforthigh impact

Compose and upload a detailed app description to improve user understanding and conversions.

Highlight key features in screenshotsmedium effortmedium impact

Update screenshots with overlay text and graphics that highlight unique features of the app.

Saved 9/4/2026, 2:11:23 PM

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